Privacy

We are committed to protecting your privacy. This statement describes how UICC collects and uses personal information about people who visit our websites, including the Treat the Pain website. The terms of this statement may change, so please check it from time to time.

How do we collect information?

We obtain personal information from you when you enquire about our activities, register with us, send us content, make a donation to us, ask a question or otherwise provide us with personal information.

What information do we collect?

The personal information we collect might include name, date of birth, email address, postal address, telephone number and credit/debit card details. We may also collect health information if you tell us about your pain experience or the experiences of a friend or relative.

We also gather general information about the use of our websites, such as which pages users visit most often and which services, events or programmes are of most interest. We may also track which pages users visit when they click on links in emails we send out. We may use this information to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

How do we use this information?

We will use your personal information to: 

  • provide you with the services, products or information you have requested;
  •  to create an account for you, if you register with us;
  •  for administration purposes;
  •  to further our charitable aims, including for fundraising activities.

As part of this, we may analyse the personal information we collect to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information.

If you enter your contact details in one of our online registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our websites.

Your choices

You have a choice about whether you want to receive information about our progress and activities. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your preferences at any time by contacting us at Union for International Cancer Control (UICC) 62 Route de Frontenex, 1207 Geneva, Switzerland, +41 22 809 1811 or email info@treatthepain.org.

Do we use 'cookies'? 

'Cookies' are small pieces of information sent by a web server to a web browser which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer's hard drive. Our websites use both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you “manually” delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.

UICC uses cookies to ensure that you can interact with our websites successfully, to keep track of your browsing patterns and to help you use your account if you have registered with us. Cookies can help to give you a more personalised web experience. The use of cookies does not allow us to access any other information on your computer nor does it affect your experience of using any other websites.

If you want to prevent our cookies being stored on your computer in future, you can easily change your web browser setting to refuse cookies, or to notify you when you receive a new cookie.

You can do this by clicking on the "Help" menu. You can also delete these cookies. Please note however that if you disable or delete our cookies your use of our websites may be restricted and you may not be able to access all the services or facilities on our sites. Further information on deleting or controlling cookies is available at www.AboutCookies.org.

How do we protect personal information?

All of our online forms are protected by encryption. We also use a secure server when you make a donation or payment via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

 

As indicated above, we will only pass your information to our service providers and associated organisations for the purpose of completing tasks and providing services to you. Where we use service providers we will make sure there are appropriate controls in place.

We may also need to disclose your information if required by law (for example to government bodies and law enforcement agencies) or if we have your permission to do so.

We will not sell any information about your web browsing activity.

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside of Switzerland if necessary for the above purposes. These countries may not provide the same level of data protection as in Switzerland. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

If you have created an account with us, you can sign into your account to access and update your information.

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. If you wish to exercise these rights, contact us at Union for International Cancer Control (UICC) 62 Route de Frontenex, 1207 Geneva, Switzerland, +41 22 809 1811 or email info@treatthepain.org.

Links

Our websites may include links to websites run by other organisations. UICC is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.